Citywide EV Charger Preventive Maintenance, Operations, and Repair Services

The City of Pasadena Water and Power Department (PWP) is seeking qualified service providers to deliver on-site maintenance and support services for the City's electric vehicle (EV) charging infrastructure. The selected contractor will assign a dedicated technician certified through the Electric Vehicle Infrastructure Training Program (EVITP) to perform preventive maintenance, scheduled inspections, corrective repairs, and performance testing across all City-owned EV charging stations.

The contractor must demonstrate experience with maintenance and repair of public EV charging systems and possess direct access to all necessary parts, materials, and diagnostic tools. Key responsibilities include verifying charger functionality after service activities through testing with appropriate equipment, including a Combined Charging System (CCS) or North American Charging Standard (NACS) compatible electric vehicle or equivalent diagnostics solution. An equivalent diagnostics solution is defined as a tool or system capable of simulating EV load and communication protocols to confirm chargers operate correctly under normal use conditions.

This contract supports Pasadena's long-term transportation electrification strategy by ensuring reliable and well-maintained EV charging infrastructure. Important dates include a Questions and Answers deadline of September 18, 2025 at 8:00 PM and a proposal submission deadline of October 6, 2025 at 9:00 PM. The contract includes standard City and State of California prevailing wage requirements, along with federal contract provisions and insurance requirements.