Furnish and Deliver Mobile Document Destruction and Removal Services

Pasadena Water and Power (PWP), a department within the City of Pasadena, is seeking a vendor to provide onsite, secure, FACTA-compliant document destruction and removal services. The vendor must deliver consistent, professional, and verifiable destruction services across multiple PWP locations while ensuring full compliance with regulatory requirements and information security standards.

The successful vendor will demonstrate expertise in secure document handling, compliance verification, and professional destruction services. Key requirements include FACTA compliance, onsite destruction capabilities, secure chain-of-custody procedures, flexibility in scheduling adjustments, clear communication protocols, proactive coordination with PWP staff, and exceptional customer service. The vendor must provide detailed documentation and verification of all destruction activities.

Key dates include a Q&A deadline of March 20, 2026 at 19:00 and a proposal submission deadline of March 31, 2026 at 19:00. Prospective vendors must submit proposals through the formal submission process outlined in the solicitation documents, including completion of required forms (federal certifications, relevant experience forms, technical questionnaires, and disclosure documents).