Green Jobs Green New York- Primary Loan Servicer
NYSERDA seeks a loan servicer for its $660M+ residential loan portfolio under the Green Jobs - Green New York program, handling payment processing, borrower communications, collections, and reporting across a 10-year initial term. The servicer will manage automated payment intake from borrowers and New York's seven investor-owned utilities, administer late fees and delinquency collections, and maintain a borrower portal for account management and payment adjustments.
Important dates
-
Submission deadline
Deadline passed
AI overview
The New York State Energy Research and Development Authority (NYSERDA) is seeking a loan servicing organization to service its Green Jobs - Green New York (GJGNY) loan portfolio exceeding $660 million in residential loans as of April 30, 2025. The loan servicer will be responsible for: establishing loans received via an application programming interface from the loan originator; acceptance of borrowers' loan remittances by automatic withdrawal; accepting over-the-phone payments and payments remitted by New York's seven investor-owned utilities via API with correct application of those payments; applying and charging late fees and returned payment/non-sufficient funds fees; preparing and mailing monthly statements and bills; responding to borrower inquiries and complaints; providing payoff quotes and paid-in-full letters; maintaining an online application for borrowers to monitor their loans and make periodic payment adjustments; collections on delinquent accounts; and providing a variety of reports. The contract term shall be 10 years with one 5-year option to renew at NYSERDA's discretion.
Resources & contact
Proposal Document
View proposal documentSolicitation number
RFP 6008
Contact
- Heather Clark
- heathersolicitations@nyserda.ny.gov
- (518) 738-2869
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