LMS Administration & Instructional Design Project

Energy Trust of Oregon is seeking proposals from qualified instructional design firms or consultants to support the development of high-quality, scalable in-house training solutions for the Communications and Customer Service Team. The selected contractor will partner with Energy Trust staff and subject matter experts to design and develop asynchronous online training modules and related learning materials that strengthen organizational training capacity, improve consistency and quality across learning experiences, and support effective knowledge transfer for diverse audiences. Training topics may include Energy Trust systems, internal processes, customer service practices, and foundational clean energy industry knowledge, and may be intended for Energy Trust employees, contracted staff, and external partners. The contractor will also play a critical role in implementing and administering a learning management system (LMS), including uploading training materials, configuring courses, and tracking learner progress for Energy Trust trade allies and other stakeholders. The anticipated contract term is January 1, 2027, through December 31, 2028, with a not-to-exceed budget of $300,000 and the potential for up to two one-year extensions at Energy Trust's discretion.

The project encompasses six major tasks: Project Onboarding, Design and Develop Trainings (approximately 20 modules, 10-30 minutes each), Implementation Support, Learning Management System Implementation and Administration, Project Management, and Reporting. Deliverables include prototypes, instructional materials, multimedia elements, final trainings approved by subject matter experts, an LMS implementation work plan, configured courses and learning paths, user guides, monthly progress reports, and an initial findings report one year into LMS implementation. The contractor must have demonstrated expertise in adult learning principles, accessible and user-centered instructional design, and LMS administration.

Key dates for this solicitation include: RFP issued on September 8, 2026; questions and requests for additional information due by September 29, 2026; clarifications and question responses posted to the Energy Trust website on October 13, 2026; and proposals due by 5:00 p.m. Pacific Time on October 30, 2026. All proposals must be submitted electronically in PDF format via email to the contact listed. Only electronically submitted proposals will be accepted; faxed or print proposals will not be considered.

Energy Trust of Oregon is a nonprofit committed to clean, affordable energy for all Oregonians. It operates across the territory of the state's five investor-owned utilities and is overseen by the Oregon Public Utility Commission. The selected contractor will work closely with Energy Trust staff, program management contractors, subject matter experts, and external users. The contract pricing and budget may be structured as time and materials with a not-to-exceed contract cap or with alternative pricing such as a retainer arrangement. Proposers should be familiar with Energy Trust's cost-effectiveness requirements, strategic plan, multiyear plan, and equity plan, all of which are referenced in the RFP.

LMS Administration & Instructional Design Project

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