Multi-Family Retrofit Services RFP
Cape Light Compact seeks a vendor to deliver comprehensive retrofit services across its multi-family housing stock—whole-building energy assessments, installation of weatherization and efficiency measures (air sealing, insulation, lighting, thermostats, appliances), quality assurance inspections on 75% of projects, and full program management from assessment through customer follow-up. The vendor manages billing to both electric and gas utilities, coordinates subcontractor installations, operates customer support, and ensures compliance with Mass Save standards for buildings with 5+ units. Work spans program marketing, incentive processing, data tracking, and HEAT Loan referrals, positioning the vendor as the single point of contact for program delivery across Cape Light Compact's service territory.
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AI overview
Request for Proposal for a vendor to provide comprehensive multi-family retrofit program services including program management, energy assessments, installation of efficiency measures, quality assurance, data management, and customer support. Services include whole facility assessments for multi-family residential buildings with 5+ dwelling units, development of Energy Action Plans, installation of weatherization and efficiency measures (air sealing, insulation, lighting, thermostats, water conservation, appliances), instant savings measures, incentive processing, quality assurance/quality control inspections (75% of projects), data tracking and reporting, marketing support, and scheduling/follow-up services. The vendor will serve as the Primary Project Point of Contact (PPC) managing full program delivery from assessment through follow-up, coordinating delivery of measures across electric and gas utilities, and handling billing to appropriate Program Administrators. Work includes coordination with subcontractors for weatherization installations, competitive bidding for projects >20 units, HEAT Loan program referrals, customer service hotline operation, and compliance with Mass Save standards.
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Proposal Document
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