Request for Proposals for Solar Operations and Maintenance Provider for CT Solar Lease Residential Portfolio

The Connecticut Green Bank seeks a qualified contractor to serve as an operations and maintenance provider for its residential-scale solar assets portfolio under the Solar Lease 2 (SL-2) Program. The SL-2 program consists of approximately 1,100 rooftop residential solar photovoltaic lease projects installed between 2013 and 2016 across Connecticut.

The base scope of services includes computerized maintenance monitoring system (CMMS) implementation to track all active and historic work and asset information with real-time web portal access for Green Bank review. The contractor must conduct weekly meetings with Green Bank staff, prioritize work orders based on safety and production, provide customer service including direct communication with site owners and scheduling, perform basic desktop analysis of system alerts, and maintain basic inventory management of Green Bank-owned materials. Normal and reasonable customer service and desktop analysis efforts are included in the fixed base fee with no additional charges.

Time and material services include corrective and preventative maintenance performed at hourly rates to be submitted with the bid. Corrective maintenance covers repairs and replacements to mitigate risk, improve performance, or minimize downtime. Special customer service tasks include warranty claim coordination with manufacturers, logging third-party contracted work records, interfacing with meter manufacturers and portals (AlsoEnergy, Enphase, SolarEdge), and extraordinary efforts to analyze site issues and manage difficult situations with site owners. Materials, subcontracted work, and rental coordination will include contractor markups.

The contractor must respond to system outages for emergency maintenance within 24 hours, maintain spare parts inventory for major equipment, provide workmanship warranties, deliver maintenance reports after preventative and corrective maintenance visits, and guarantee response times and performance metrics. The agreement term is three years with consideration for extended terms. Key dates include RFP release on April 27, 2026, clarification questions deadline of May 18, 2026, proposal submission deadline of May 25, 2026 at 5:00 PM EST, and contractor award notification on June 8, 2026.