Utility Ticket Management System

The City of Georgetown is issuing a Request for Proposal (RFP) for the procurement and implementation of a Utility Ticket Management System. The successful consultant must meet all requirements outlined in this RFP, maintain proper licensing, and comply with all federal, state, and local laws and mandates relative to the services specified.

Submission Requirements: Sealed proposals must be electronically submitted through the City E-bid system accessible via the City's website at https://gtowntx.ionwave.net/Login.aspx on or before May 25, 2026 at 2:00 PM (CT). Proposals will be immediately publicly opened and read aloud following the submission deadline. Questions regarding use of the E-bid System may be directed by email to veronica.ferriz@georgetowntexas.gov.

Key Dates: The RFP was issued on April 30, 2026 at 2:00:05 PM (CT). The question cutoff date is May 8, 2026 at 5:00 PM (CT). The proposal submission deadline is May 25, 2026 (note: some documentation references May 21, 2026 at 2:00 PM CT as the close date). A public closing teleconference will be held via Microsoft Teams with meeting ID 250 324 766 753 374 and dial-in number +1 512-672-8405, Conference ID 125 557 098#.

The RFP documentation and bid invitation are available for download from the City's bidding portal. Prospective vendors should review all attached documents and specifications carefully before submission.