San Diego Community Power (SDCP) is seeking proposals from qualified individuals or firms to provide professional services for Information Technology Managed Services. These Services are sought to deliver trusted and reliable IT services to SDCP's staff, leadership, and Board of Directors. Requested services include desktop support, Office 365 (O365) infrastructure, network and security administration, software, hardware tracking & management, IT life cycle management, backup and restoration support & administration, network management & issue troubleshooting, database administration, intranet employee website and specific project development, implementation, and support as needed. SDCP has approximately 50 staff members, expected to grow to around 70 over the next 12 months. The scope of services includes: Desktop Support (setup/configure new PCs/laptops/MacBooks, software/hardware troubleshooting, antivirus management, helpdesk support); O365 Infrastructure Support (Exchange, Azure AD, SharePoint, OneDrive, Teams, Operating Systems, Office Suite, tenant administration); Network and Security Maintenance (network connectivity, firewalls, VoIP, conference equipment, Wi-Fi); Software/Hardware Procurement and Management; User Onboarding & Offboarding; Data Backup and Restore Support; Intranet Employee Website Management; Off-site Event IT Support; and Cyber Security and Safety Support. The initial contract term will be one year with the possibility of two additional one-year extensions.